Privacy Policy — Customer Reviews
Introduction
Welcome to Customer Reviews (the "Site"). We are Customer Reviews LLC, located in Berlin, and we operate the website at https://customer-reviews.one/. This Privacy Policy describes how we collect, use, share, and protect information when you visit or interact with our Site.
Information we collect
We collect information to operate and improve our services. This may include:
- Analytics cookies and data collected through analytics services to understand how visitors use the Site.
- Server logs that record information such as IP address, browser type, page requests, timestamps, and other technical details.
- Contact form submissions you provide, including your name, email address, and message content, to respond to your inquiries.
How we use information
We use the information we collect to:
- Improve and customize the content and user experience on the Site.
- Respond to inquiries and provide customer support.
- Comply with legal obligations and enforce our policies.
Cookies and tracking
We or our partners may use cookies and related technologies for various purposes, including analytics and performance optimization. Specific services we use include:
- Cloudflare for security, content delivery, and performance optimization.
- Microsoft Clarity to analyze user interactions on the Site.
- Google Analytics to measure site traffic and user behavior.
Third-party services
We may integrate third-party services that may set cookies on your device. While we strive to work with reputable partners, some third parties may collect data independently of our Site. Examples of affiliate networks that may set cookies include, but are not limited to, NordVPN and ZoogVPN. We do not control these third parties’ cookies and their data practices.
Your rights
Depending on your location, you may have certain rights regarding your personal data:
- Access – Request a copy of the personal data we hold about you.
- Deletion – Request deletion of your personal data, subject to applicable law and exemptions.
- Opt-out – Opt out of certain data processing activities, such as analytics tracking, where available.
EU readers: This includes rights under the General Data Protection Regulation (GDPR), such as access, correction, erasure, and objection where applicable. California readers: This includes rights under the California Consumer Privacy Act (CCPA), including disclosure, deletion, and opt-out rights where applicable.
Data retention
We retain different types of data for varying periods. Server logs and analytics data may be retained for approximately 30 days unless longer retention is required by law or for security purposes. Contact form submissions and related emails are retained until your inquiry is resolved and any follow-up interactions are complete.
Children's privacy
Our Site is not directed to individuals under the age of 16. We do not knowingly collect personal data from anyone under 16. If you are a parent or guardian and you believe your child has provided personal data to us, please contact us to have it removed.
Updates to this policy
We may update this Privacy Policy from time to time. When we change the policy, we will revise the "Last updated" date at the top and, if appropriate, provide notice on the Site. We encourage you to review this policy periodically for any changes.
Contact us
If you have questions or concerns about this Privacy Policy or our data practices, you can contact us at:
Email: hello@customer-reviews.one
Mailing address:
Customer Reviews
Customer Reviews LLC
Unter den Linden 21
Berlin, Berlin 10115
DE